iPhone 13 Pro Max unresponsive to touch (2024)

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User profile for user: Reggi2

Reggi2 Author

User level: Level1

8 points

My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive

HELP

Posted on Jul 19, 2022 9:53 AM

Posted on Jul 19, 2022 9:55 PM

Reggi2 Said:

"iPhone 13 Pro Max unresponsive to touch: My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive HELP"

-------

Sounds like you have a frozen device. So, read the following...

Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here:Force Restart iPhone -Apple Support

Try the Tips at these Apple Support Links:

  • If your iPhone is Stuck on the Apple Logo -Apple Support
  • If the Screen isn’t Working on your iPhone or iPad -Apple Support
  • If your iPhone Won't Turn On or is Frozen -Apple Support
  • If you Need More Help - iPhone -Apple Support

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User profile for user: TheLittles

TheLittles

User level: Level10

192,012 points

Jul 19, 2022 9:55 PM in response to Reggi2

Reggi2 Said:

"iPhone 13 Pro Max unresponsive to touch: My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive HELP"

-------

Sounds like you have a frozen device. So, read the following...

Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here:Force Restart iPhone -Apple Support

Try the Tips at these Apple Support Links:

  • If your iPhone is Stuck on the Apple Logo -Apple Support
  • If the Screen isn’t Working on your iPhone or iPad -Apple Support
  • If your iPhone Won't Turn On or is Frozen -Apple Support
  • If you Need More Help - iPhone -Apple Support

Link

User profile for user: SravanKrA

SravanKrA

Community+ 2024

User level: Level10

409,260 points

Jul 19, 2022 9:48 PM in response to Reggi2

Restart your iPhone or iPad. Make sure that your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.

If the screen isn't working on your iPhone or iPad

Link

User profile for user: Smilin-Brian

Smilin-Brian

User level: Level9

54,873 points

Jul 19, 2022 10:06 PM in response to Reggi2

If your screen is too sensitive or responds intermittently to touch:

  1. Restart youriPhoneoriPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched,contact Apple Support. 

Link

iPhone 13 Pro Max unresponsive to touch

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iPhone 13 Pro Max unresponsive to touch (2024)

FAQs

Why is my iPhone suddenly not responding to touch? ›

If you've noticed your iPhone is hot to the touch, and your touchscreen isn't responding, we suggest shutting the phone down for 15 to 30 minutes. If a shutdown isn't possible (maybe you're expecting an important message or phone call), you could put your phone in Airplane Mode or Low Power Mode instead.

How do I reset my iPhone when it won't respond to touch? ›

If iPhone isn't responding, and you can't turn it off then on, try forcing it to restart. Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button.

Why is my iPhone froze and won't do anything? ›

There are five main reasons why your iPhone may be freezing or unresponsive: Your iPhone needs to be restarted. Your battery is low. Your iPhone is running out of storage space.

Why is my iPhone 13 Pro Max not pressing? ›

If you don't charge your iPhone 13 Pro Max unlocked with an Apple-certified charger, it may cause problems, like an unresponsive screen. Using an Apple-certified charger allows getting power from a compatible power source, resolving the touch screen issue.

Why is my touch screen not responding to my touch? ›

Remove the Screen Protector or Case

Try removing them to see if the touch screen works without them. Make sure the screen is clean from dust, dirt, or any other debris, Use a soft, lint-free cloth to gently wipe the screen. It's a easy way to clean your device if a reboot doesn't do the trick.

Why is my iPhone 13 not touching? ›

Here is a rundown of the reasons for the iPhone 13 won't respond to touch: * The operating system is outdated. * There is moisture on your hands. * The screen has dust/debris.

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