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User profile for user: Reggi2
Reggi2 Author
User level: Level1 8 points
My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive
HELP
Posted on Jul 19, 2022 9:53 AM
Question marked as Best reply
User profile for user: TheLittles
TheLittles
User level: Level10 192,012 points
Posted on Jul 19, 2022 9:55 PM
Reggi2 Said:
"iPhone 13 Pro Max unresponsive to touch: My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive HELP"
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Sounds like you have a frozen device. So, read the following...
Troubleshooting a Frozen iPhone:
Start with a Force Restart:
Go Here:Force Restart iPhone -Apple Support
Try the Tips at these Apple Support Links:
- If your iPhone is Stuck on the Apple Logo -Apple Support
- If the Screen isn’t Working on your iPhone or iPad -Apple Support
- If your iPhone Won't Turn On or is Frozen -Apple Support
- If you Need More Help - iPhone -Apple Support
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User profile for user: TheLittles
TheLittles
User level: Level10 192,012 points
Jul 19, 2022 9:55 PM in response to Reggi2
Reggi2 Said:
"iPhone 13 Pro Max unresponsive to touch: My almost new I phone 13 pro max is unresponsive to touch. I did hard reset but it is still unresponsive HELP"
-------
Sounds like you have a frozen device. So, read the following...
Troubleshooting a Frozen iPhone:
Start with a Force Restart:
Go Here:Force Restart iPhone -Apple Support
Try the Tips at these Apple Support Links:
- If your iPhone is Stuck on the Apple Logo -Apple Support
- If the Screen isn’t Working on your iPhone or iPad -Apple Support
- If your iPhone Won't Turn On or is Frozen -Apple Support
- If you Need More Help - iPhone -Apple Support
Link
User profile for user: SravanKrA
SravanKrA
Community+ 2024 User level: Level10 409,260 points
Jul 19, 2022 9:48 PM in response to Reggi2
Restart your iPhone or iPad. Make sure that your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
If the screen isn't working on your iPhone or iPad
Link
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level9 54,873 points
Jul 19, 2022 10:06 PM in response to Reggi2
If your screen is too sensitive or responds intermittently to touch:
- Restart youriPhoneoriPad.
- Make sure that your screen is clean and free of any debris or water.
- Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
- Remove any cases or screen protectors.
If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched,contact Apple Support.
Link
iPhone 13 Pro Max unresponsive to touch
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