Use 5G with your iPhone - Apple Support (CA) (2024)

iPhone 12 models or later work with the 5G cellular networks of certain carriers. Learn how to use 5G cellular service.

What you need

  • An iPhone 12 model or later

  • A carrier that supports 5G

  • A 5G cellular plan1

If your new iPhone comes with a physical SIM or eSIM, use that SIM. If not, use the SIM card from your previous iPhone. In some cases, you need to contact your carrier to set up the SIM card from your previous iPhone for use with a 5G network.

Understand the 5G icons in the status bar

When you're in an area with 5G coverage for your carrier and your 5G cellular plan has been activated, you'll see a 5G icon in the status bar of your iPhone:

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Your carrier's 5G network is available, and your iPhone can connect to the internet over that network (not available in all countries or regions).2

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Your carrier’s 5G+, 5G UW, or 5G UC network is available, which can include your carrier’s higher frequency version of 5G. Your iPhone can connect to the internet over that network (not available in all countries or regions).2

Learn what to do if you don't see a 5G icon in the status bar.

Learn about 5G options

The default settings for 5G on iPhone are optimized for battery life and data usage based on your data plan. You can customize these options for when to use 5G and how much data to use in some apps. Contact your carrier to find out if they support 5G and if you're on a cellular plan that supports 5G.

Find these options by going to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you're using Dual SIM, go to Settings > Cellular or Settings > Mobile Data and choose the number whose options you want to change.

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Voice & Data

Choose how your iPhone uses the 5G network, which can affect battery life.

  • 5G Auto: Enables Smart Data mode. When 5G speeds don’t provide a noticeably better experience, your iPhone automatically switches to LTE, saving battery life. The 5G icon appears based on the configuration of the carrier network, and in rare cases, may appear even when 5G coverage is not available.

  • 5G On: Always uses 5G network when it’s available. This might reduce battery life.

  • LTE: Uses only LTE network, even when 5G is available.

Additional settings such as 5G Standalone and Voice Over 5G Standalone may be available in your market. For more information, contact your network provider.

Data Mode

  • Allow More Data on 5G: Enables higher data-usage features for apps and system tasks. These include higher-quality FaceTime, high-definition content on Apple TV, Apple Music songs and videos, iOS updates over cellular, and automatic iCloud backups.

    • With this setting, your iPhone can automatically use 5G instead of Wi-Fi when Wi-Fi connectivity is slow or insecure on a network you visit occasionally. To turn this feature off and on for a certain network, go to Settings > Wi-Fi. Tap the info button next to the Wi-Fi network and tap Use Wi-Fi for Internet.

    • This setting also allows third-party apps to use more cellular data for enhanced experiences.

    • This is the default setting with some unlimited-data plans, depending on your carrier.

    • This setting uses more cellular data.

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  • Standard: Allows automatic updates and background tasks on cellular, and uses standard quality settings for video and FaceTime. This is generally the default mode.

  • Low Data Mode: Helps reduce Wi-Fi and cellular-data usage by pausing automatic updates and background tasks.

Data Roaming

Many carriers around the world support 5G roaming. If your carrier doesn't support 5G roaming, you can get cellular data through 4G or LTE networks or obtain a local SIM card or eSIM with 5G where available.

Contact your carrier for more information.

If you don't see 5G in the status bar

  1. Contact your carrier to confirm that they support 5G and that you're on a cellular plan that supports 5G.

  2. Make sure that you’re in an area with 5G coverage. Contact your carrier if you're not sure.

  3. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you see this screen, your device is 5G capable.

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  4. Turn on Airplane Mode, then turn it off.

If you still don't have 5G service, contact your carrier.

Learn more

  • If you want to use 5G with Dual SIM on iPhone 12 models, make sure that you have iOS 14.5 or later.

  • You can choose to always stream the highest quality content by going to Settings > Music Audio Quality > Cellular Streaming and tapping High Quality. For TV, go to Settings > TV > Cellular or Settings > TV > Mobile Data and turn on Use Cellular Data if necessary. Then tap High Quality. These settings use more cellular data, and content might take longer to start playing.

  • If you turn on Low Power Mode, 5G is disabled except in some cases like video streaming and large downloads on iPhone 12 and iPhone 13 models. With iPhone 12 models, Low Power Mode disables 5G Standalone (where available).

1. Contact your carrier to check if you have a 5G plan. Some carriers might charge an activation fee.

2. Higher frequency 5G networks are supported only in the United States when using an iPhone purchased in the United States.

Published Date:

Use 5G with your iPhone - Apple Support (CA) (2024)

FAQs

Why am I not getting 5G on my iPhone? ›

Make sure that you're in an area with 5G coverage. Contact your carrier if you're not sure. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you see this screen, your device is 5G capable.

Why is LTE showing instead of 5G? ›

Software Limitations. Even if your device hardware can handle 5G, outdated software can be the ball and chain keeping you on LTE. Ensure your phone's software is up-to-date; otherwise, it might not even recognize 5G as an option.

How do I activate my 5G network? ›

Steps to enable 5G on Android Phones:
  1. Go to Settings on your phone.
  2. Head to the 'Network & Internet' option. Tap on it.
  3. Now click on SIM option.
  4. Select Preferred Network type and under that, choose 5G.
  5. And that's it! 5G will be enabled on your phone.
Jan 19, 2023

Why is 5G not showing up on my phone? ›

Search for Preferred network type or Network mode if you're on Android. If the network type is already set to something that should cover 5G, like Global or Auto, change it to an option that best ensures a connection, like 5G On or 5G/LTE/3G/2G (auto connect). Update your phone's operating system to the latest version.

Why is my 5G suddenly not working? ›

Assuming your phone is 5G-capable, the normal explanation is that your carrier (or the carrier you're roaming on) doesn't have 5G coverage in your location. While many urban areas are now saturated with 5G, some aren't, and many rural areas are going to be limited to 4G, assuming they have any signal to speak of.

Why can't I connect to my 5G network? ›

Move closer to your router, mesh satellite, or access point

The 5 GHz band has a shorter range than the 2.4 GHz band. Because of its shorter range, 5 GHz WiFi routers, access points, and satellites must be positioned relatively close to where you require the 5 GHz connection.

Why does my phone say I have 5G but nothing loads? ›

What Does “5G Full Bars But No Internet” Mean? 5G full bars but no Internet indicates slow Internet provision while having a complete carrier network signal. This issue primarily prevails due to network congestion or hardware defects.

Should LTE be on or off on iPhone? ›

Enable or disable 4G/LTE: Using 4G or LTE loads internet data faster in some cases but may decrease battery performance. There may be options for turning off 4G/LTE or for selecting Voice & Data (VoLTE) or Data Only.

Why is my iPhone always on LTE? ›

In this mode, your iPhone automatically switches to LTE when 5G speeds don't provide noticeably better performance. Use higher-quality video and FaceTime HD on 5G networks: Tap Data Mode, then choose Allow More Data on 5G. Turn off 5G: Tap Voice & Data, then choose LTE.

Which is better, 5G or LTE? ›

5G gives faster data speeds than LTE and supports more devices and users on the same network. Here is how long it would take to download a 1 GB file on different networks: On a 5G network, it would take about 10 seconds. On an LTE network, it would take about 2 minutes.

Why can't my phone pick up 5G? ›

Contact your network provider to confirm that they support 5G and that you're on a mobile plan that supports 5G. Make sure you're in an area with 5G coverage. Contact your network provider if you aren't sure. Go to Settings > Mobile Data > Mobile Data Options or Settings > Cellular > Cellular Data Options.

How to change LTE to 5G on iPhone? ›

Press Mobile Service. Press Mobile Data Options. Press Voice & Data. To turn on automatic switch between 5G and 4G, press 5G Auto.

Why is my 5G not working? ›

Assuming your phone is 5G-capable, the normal explanation is that your carrier (or the carrier you're roaming on) doesn't have 5G coverage in your location. While many urban areas are now saturated with 5G, some aren't, and many rural areas are going to be limited to 4G, assuming they have any signal to speak of.

How to switch between 4G and 5G iPhone? ›

Selecting network mode
  1. Step 1 of 8. Press Settings.
  2. Step 2 of 8. Press Mobile Service.
  3. Step 3 of 8. Press Mobile Data Options.
  4. Step 4 of 8. Press Voice & Data.
  5. Step 5 of 8. To turn on automatic switch between 5G and 4G, press 5G Auto. ...
  6. Step 6 of 8. To turn on use of 5G primarily, press 5G On. ...
  7. Step 7 of 8. ...
  8. Step 8 of 8.

How do I get 5G WIFI on my iPhone? ›

With this setting, your iPhone can automatically use 5G instead of Wi-Fi when Wi-Fi connectivity is slow or insecure on a network you visit occasionally. To turn this feature off and on for a certain network, go to Settings > Wi-Fi. Tap the info button next to the Wi-Fi network and tap Use Wi-Fi for Internet.

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